Privacy Policy

Privacy policy

WHAT’S YOUR PRIVACY POLICY?

STRAP Amsterdam aims to offer you a fantastic online shopping experience: from the moment you view the collections of our bagstraps and bags to the moment you receive your order. As part of your shopping experience, we want to ensure that we respect and protect your privacy. That’s why we ensure that all personal information is treated confidentially.

To this end, we observe the following when processing personal information:

1. Your data is collected and stored primarily for these reasons:
2. Packaging and delivery of your order
3. Customer service
4. Improving user experience
5. Marketing
6. Legal requirements
7. The data we collect will only be used for the above purposes
8. Personal data will be deleted when we no longer need it.
9. Your personal data will not be resold
10. We make sure your data is protected

Below you can read why and how we collect and store personal data – and what we use it for.

You can also read about your rights as a data subject, such as the request to view your data. Studs and Stones VOF, Halstraat , Breda, the Netherlands, is the data controller of the personal data to which this statement applies.

COLLECTION OF PERSONAL DATA

PROCESSING OF YOUR ORDER

In order to process your order correctly, we need important information from you. When you place an order with us, you provide us with your name, address, e-mail address, telephone number, method of payment and of course the products ordered.

If you complete an order, your payment will be processed by our payment partner and your order will be sent to our packing department. When your order is ready for shipment, we will share your name, address, email and phone number with our carrier in order to deliver your order. Our payment partner and our carrier will do everything in their power to protect your information.

CUSTOMER SERVICE

If you contact our customer service, your personal data will be registered. Our customer service has access to all information related to your order. This way they can help you in the best possible way if you have any questions about the status of your order or when you return an item. Customer Service also has access to previous correspondence. This helps to provide you with better service.

BETTER USER EXPERIENCE

When visiting our websites, we constantly strive to provide you with the best possible user experience. This is done in different ways. An important part of this is tracking your browsing behaviour on our site. For this we use cookies. Read more about how we use cookies on our site. The information about your browsing behaviour is also used to estimate whether we need to buy more or less stock of certain products. Finally, we also use your browser information to provide personal recommendations on articles that may appeal to you.

MARKETING

We use your data to provide you with relevant marketing. In general, our marketing is divided into these forms: STRAP Amsterdam newsletter communications for which you have subscribed and marketing based on the acceptance of our cookies.

You can always object to the processing of your personal data for direct marketing purposes by sending an email to hello@strapamsterdam.com.